Terms of use
You can learn about our responsibilities and legal rights regarding our Moln Turkey website by examining the following conditions. Users visiting our Moln Turkey website will be deemed to have accepted for all purposes and circumstances, provided that it is not limited to what is written below.
Rehome Digital Pazarlama San. Trade A.Ş. The copyright of the information and materials, visual elements and their arrangement on this website is reserved by Rehome Digital Marketing San. Trade A.Ş.
Information, Rehome Digital Marketing San. Trade AŞ. may not be partially or completely copied, distributed, rented, reproduced, sub-licensed, modified, stored for future use, used or used for commercial purposes in any way. Access to Moln Turkey site is free and anonymous, and our site visitors can use information and documents only for information purposes.
Your information such as e-mail, telephone, name and surname that you will give to our site; It will be used to send informative messages about your activation and membership and will not be shared with any third parties or institutions without your permission within the framework of legal obligations.
All of the product detail information shared with you on our site is as it is. Rehome Digital Marketing Industry. Trade Inc. reserves the right to change all products and services, pages, information and visual elements on this website without prior notice. Any possible BOM changes are instantly updated on the product detail page. Apart from the product details, a lot of information is shared with you. Rehome Digital Marketing Industry. Trade Inc. does not guarantee the accuracy, adequacy and completeness of the information on the site and expressly disclaims responsibility for errors or omissions in this information. Rehome Digital Marketing Industry. Trade Inc. makes no warranties, implied, express or legal, including, but not limited to, warranties of ownership, merchantability, accuracy, reliability, accuracy, fitness for a particular purpose, and/or computer virus-freeness, including to third parties.
Moln Turkey does not accept any responsibility for the damages and/or losses that may arise from the information published on the site or the transactions made based on the information or the inability to access the site. The publication of this website does not include any commitment to any person and/or organization in any matter. All responsibility for any decision to be made in the light of the information on the site belongs to the person visiting the Moln Turkey site.
To falsify any information on the Moln Turkey site in any way; will result in all kinds of criminal legal proceedings.
Including, but not limited to, direct or indirect damages, losses and expenses arising as a result of any performance failure, fault, defect, defect, interruption, delay in operation and/or transfer, computer virus and/or line and/or system failure during the use of Moln Turkey site. Rehome Digital Pazarlama San. Trade Inc. and/or its employees are not liable, even if they have been informed of the possibility of such loss or damage.
Information or statements (such as designs, pictures, logos, etc.) found on the Moln Turkey site are owned by Rehome Digital Pazarlama San. Trade It cannot be used without the written permission of A.Ş. In disputes that may arise from the use of the site and the information in its content, the Turkish Legal Warning text will be taken as a basis, and in such a case, Rehome Digital Pazarlama San. Trade Inc. undertakes to use all kinds of legal rights.Swedish Mattress Technology
What does moln mean?
The Swedish word "Moln" means cloud. This would be the right name for our beds that we designed for a sleeping comfort above the clouds.
What does Swedish mattress technology mean?
Since Sweden is located near the pole of the northern hemisphere, it is exposed to very long day and night hours. And some days are sunny 24 hours a day. This situation has made the Swedish people expert on how the most compatible and healthy beds should be with the human body in order to achieve a more comfortable sleep quality for centuries.
Moln Bedding products are products that come out of this culture, every inch of its layers are meticulously designed and have the signature of Swedish craftsmanship. In Moln bed, we provide not only a mattress but also life comfort.
I have a sweating problem, which bed should I choose?
The fabrics we use in Moln products are produced with high technology and have the feature of keeping the body temperature constant.
Warranty and Returns
What is the warranty period of Moln bearings?
Although the official warranty period for mattress products in Turkey is 2 years, the warranty period for Moln mattress products is 5 years.
I tried the Moln mattress and I want to return it, what should I do?
First of all, we want you to know that; You do not have to provide any reason for the Moln products you have purchased and wish to return.
As Moln, we take our products back without question, regardless of your reason for return. After you notify us of your return request, your products will be taken back by the contracted cargo company. You are not charged any fees for returning returned products.
After your mattress is returned to us, your payment will be refunded to you via the payment you made within 7 days. If you have purchased your Moln product with a credit card, it normally takes 5 days to reflect the return process, but this process may take longer depending on your bank's procedures.
How can I forward a return request to you?
If you want to return your Moln product, all you have to do is to report your request to our 24/7 customer service line at 0850 532 66 56. Our customer representatives will guide you by planning your return processes.
Order and Payment
Can I order without being a member?
When you want to order Moln mattress, you can choose one of the shopping options with or without membership. Our advice for you is to become a member of the Moln family by choosing membership shopping and to be aware of the opportunities.
How can I order?
You can place your order by clicking the 'Add to Cart' button for the products you want to buy from our website.
You can also call Moln Support Team 0850 532 66 56 to place your order with us and get answers to all your possible questions.
At the same time, you can buy our products only on www.rehome.com.tr and www.vivense.com online platforms in Turkey.
delivery
How can I track my order?
It is important that the product you purchased reaches your address as soon as possible. For this reason, we have created a tracking number system where you can follow the process. By clicking on the Cargo Tracking link sent to your e-mail, you can have information about every stage of the delivery or you can check your order status by logging into the system with your membership information.
When you confirm your order, your product will be dispatched from our facilities within 1-2 business days. In cases such as holidays or severe weather conditions, the delivery time of the order may be extended. The Moln team will do everything we can to get your order to you as soon as possible.
Will I pay a fee for shipping and handling?
There is no charge for shipping and handling. The delivery of orders is free of charge with our contracted delivery team.